Welcome to the future of IT support

An IT partner not provider. NOVUS has been working hard to enhance your client service experience and to improve upon the manner in which your network helps you conduct business. Technology is the number one budget item after human resources, yet it is the least understood. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive managed services solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

Our solutions are so effective, our clients who have our proactive solutions see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you.  At the same time, your exposure to security risks is dramatically reduced, and frustration from unstable IT resources virtually vanishes. We allow our clients to focus on their core business functions by taking the worry out of planning, building and maintaining a computer network.

Do these issues plague your business?

Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?

IT budget crunch? Under pressure reduce IT costs, increase value or maximize profitability?

Stuck in a break-fix nightmare? Often clients want us to just address the symptoms of downtime, and not the root cause!

A true IT partnership: Our goal has always been to be your outsourced IT Department. Be confident that a team of experienced, highly skilled IT professionals will manage and maintain your network.

NOVUS N-Central Proactive Managed Services

Benefits:

  • Reduced business impact from IT failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
  • Help in managing your network infrastructure: We track the details and makeup of your network hardware, allowing you to make informed decisions about which IT assets need upgrading or replacement, and when to do it.

Features:

  • Network Monitoring constantly tracks the performance of your network – bandwidth, errors and other key indicators. This means your users always experience a stable environment.
  • Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.
  • Supplemental Support Services are available when you need them. Access on-demand to our team of highly-skilled support technicians and system engineers to act as or augment your existing technical staff.
  • Security Policies and Configurations uses properly designed and implemented security and user policies to ensure your network is secured from the inside out. We report any infractions that occur.
  • Remote Network Support is delivered remotely from our support center to diagnose and resolve network or server issues rapidly. We keep your key IT resources up and running.
  • 24×7 Performance Monitoring ensures all of the critical network devices that comprise your network are healthy and functioning reliably and optimally.

To get started with NOVUS  Proactive call 250-383-4357 today or Contact us.

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